PERSONAL INFORMATION WE COLLECT
We collect information from you when you:
- Register on our website
- Place an order
- Subscribe to our newsletter
- Respond to a survey
When registering or placing an order, you may be asked for the following information:
- Email address
- Mailing address
- Phone number
- Credit card information
It is also possible to visit our website anonymously.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your information to:
- Tailor your experience: the information you provide helps us to better meet your individual requirements.
- Make improvements: we are always looking for ways to improve our website and customer service provision based on the information and feedback that you provide.
- Process transactions: we will never sell, exchange, transfer or give your public or private information to any other company without your consent, unless it is a necessary part of delivering your purchased product or service.
- Contact you by email: your email address will be used for communications relating to your order. We may also occasionally email you with company news or product and service information. You can easily opt-out from receiving these emails by following the instructions at the end of each message.
HOW WE PROTECT YOUR INFORMATION
We take the security of your information seriously and follow all reasonable precautions to prevent its loss, misuse, or alteration. Your basic information is stored on our secure server which is password-protected and firewall-protected. Your sensitive and financial information is transmitted via Secure Socket Layer (SSL) technology and then sent to the database of our payment gateway providers, which is only accessible by those with special authorization. We do not store any of your sensitive and financial information on our servers.
A cookie is a text file that can be stored on the hard drive of your device by a website that you visit. They are used to enable that website’s servers to remember your previous activity on the site, such as your preferences or the contents of your shopping cart. You can disable their use or choose to receive a warning when they are being sent by adjusting your browser settings accordingly.
Disclosing information to third parties
We will not share any of your personally identifiable information with third parties, other than those who help us to administer our website, run our business or service you. These trusted third parties are required to agree to keep any such information confidential. We may also share your personally identifiable information where it is required to comply with the law, enforce our website policies or protect the rights, property, or safety of ourselves and others. Non-personally identifiable information relating to our website visitors may be shared with third parties for purposes such as marketing and advertising.
Links to third parties
Our website may, at our discretion, include links to products or services offered by third parties. The websites of these third parties have their own privacy policies, and we accept no responsibility or liability for their content or activities. We welcome your feedback on any of these third party websites that will help us protect the integrity of our own website.
California Online Privacy Protection Act
It is our policy to comply with the California Online Privacy Protection Act. In accordance with it, we will not share your personal information with outside parties without your consent.
The California Online Privacy Protection Act also allows you to make changes to your personal information at any time by logging on to your control panel and editing the ‘My Profile’ page.
Children’s Online Privacy Protection Act
It is our policy to comply with the Children’s Online Privacy Protection Act. In accordance with it, we will never collect any personal information from anyone under 13 years of age. Our website, products and services are aimed at people aged 13 and over.
Terms and Conditions
For details of the disclaimers and limitations of liability governing the use of our website, please see our Terms and Conditions